@font-face{font-family:Public Sans;font-style:normal;font-display:swap;font-weight:400;src:url(/assets/public-sans-latin-400-normal-8Rpg0ruU.woff2) format("woff2"),url(/assets/public-sans-latin-400-normal-SBbinRkI.woff) format("woff")}@font-face{font-family:Public Sans;font-style:normal;font-display:swap;font-weight:500;src:url(/assets/public-sans-latin-500-normal-NlrCPXnF.woff2) format("woff2"),url(/assets/public-sans-latin-500-normal-vCxiVFAq.woff) format("woff")}@font-face{font-family:Public Sans;font-style:normal;font-display:swap;font-weight:600;src:url(/assets/public-sans-latin-600-normal-Fru-LXNs.woff2) format("woff2"),url(/assets/public-sans-latin-600-normal-BR59oU-I.woff) format("woff")}@font-face{font-family:Public Sans;font-style:normal;font-display:swap;font-weight:700;src:url(/assets/public-sans-latin-700-normal-BqJmxWdE.woff2) format("woff2"),url(/assets/public-sans-latin-700-normal-Dm-oTPSL.woff) format("woff")}:root{color-scheme:light;--bg: #f4f5f6;--surface: #ffffff;--surface-muted: #e8eaec;--text: #0d0d0d;--text-muted: #595959;--border: #dde0e3;--border-strong: #75838f;--accent: #00811f;--accent-hover: #007219;--accent-soft: #eefcef;--accent-on-soft: #005e14;--on-accent: #ffffff;--brand: #000000;--brand-accent: #00d639;--on-brand-accent: #000000;--focus: #000000;--focus-halo: #ffb500;--disabled-bg: #e8eaec;--warning-fg: #b33400;--warning-bg: #fff7eb;--warning-border: #f2b48c;--danger-fg: #c40044;--danger-bg: #fff5f6;--danger-border: #f3a6bb;--success-fg: #007219;--success-bg: #eefcef;--success-border: #9fe0a8;--info-fg: #0063ad;--info-bg: #f5f8ff;--info-border: #a6c8ec;--internal-fg: #6b4e00;--internal-bg: #fff9e6;--internal-border: #f0d27a;--nav-bg: #000000;--nav-text: #ffffff;--nav-text-muted: #b3b3b3;--nav-hover: #1f1f1f;--nav-active-bg: #262626;--nav-active-text: #ffffff;--nav-border: #2e2e2e;--shadow: 0 1px 2px rgb(0 0 0 / 6%), 0 8px 24px rgb(0 0 0 / 8%);--overlay: rgb(0 0 0 / 55%);--radius-sm: 4px;--radius-md: 8px;--radius-lg: 12px;--radius-pill: 999px;--space-1: 4px;--space-2: 8px;--space-3: 12px;--space-4: 16px;--space-5: 20px;--space-6: 24px;--space-8: 32px;--text-xs: 13px;--text-sm: 14px;--text-md: 15px;--text-lg: 16px;--text-xl: 18px;--text-2xl: 22px;--text-3xl: 26px;--font: "Public Sans", system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;--font-mono: ui-monospace, "SF Mono", Menlo, Consolas, monospace;--sidebar-width: 232px;--rail-width: 72px}:root[data-theme=dark]{color-scheme:dark;--bg: #0b0b0b;--surface: #1b1b1b;--surface-muted: #262626;--text: #f2f2f2;--text-muted: #b0b0b0;--border: #3b3b3b;--border-strong: #8c98a2;--accent: #3dda4c;--accent-hover: #42f355;--accent-soft: #0e2a12;--accent-on-soft: #8fff98;--on-accent: #000000;--brand: #00d639;--brand-accent: #00d639;--on-brand-accent: #000000;--focus: #ffb500;--focus-halo: #000000;--disabled-bg: #262626;--warning-fg: #ff8a4c;--warning-bg: #2a1206;--warning-border: #7a3510;--danger-fg: #ff728d;--danger-bg: #2a0711;--danger-border: #7a1a33;--success-fg: #5fe36c;--success-bg: #0e2a12;--success-border: #1f6a2a;--info-fg: #6db6ff;--info-bg: #071b2e;--info-border: #1d4f80;--internal-fg: #ffd274;--internal-bg: #2a2106;--internal-border: #6b5210;--nav-bg: #000000;--nav-text: #ffffff;--nav-text-muted: #b3b3b3;--nav-hover: #1f1f1f;--nav-active-bg: #262626;--nav-active-text: #ffffff;--nav-border: #2e2e2e;--shadow: 0 1px 2px rgb(0 0 0 / 40%), 0 8px 24px rgb(0 0 0 / 45%);--overlay: rgb(0 0 0 / 70%)}@media(prefers-color-scheme:dark){:root:not([data-theme=light]){color-scheme:dark;--bg: #0b0b0b;--surface: #1b1b1b;--surface-muted: #262626;--text: #f2f2f2;--text-muted: #b0b0b0;--border: #3b3b3b;--border-strong: #8c98a2;--accent: #3dda4c;--accent-hover: #42f355;--accent-soft: #0e2a12;--accent-on-soft: #8fff98;--on-accent: #000000;--brand: #00d639;--brand-accent: #00d639;--on-brand-accent: #000000;--focus: #ffb500;--focus-halo: #000000;--disabled-bg: #262626;--warning-fg: #ff8a4c;--warning-bg: #2a1206;--warning-border: #7a3510;--danger-fg: #ff728d;--danger-bg: #2a0711;--danger-border: #7a1a33;--success-fg: #5fe36c;--success-bg: #0e2a12;--success-border: #1f6a2a;--info-fg: #6db6ff;--info-bg: #071b2e;--info-border: #1d4f80;--internal-fg: #ffd274;--internal-bg: #2a2106;--internal-border: #6b5210;--nav-bg: #000000;--nav-text: #ffffff;--nav-text-muted: #b3b3b3;--nav-hover: #1f1f1f;--nav-active-bg: #262626;--nav-active-text: #ffffff;--nav-border: #2e2e2e;--shadow: 0 1px 2px rgb(0 0 0 / 40%), 0 8px 24px rgb(0 0 0 / 45%);--overlay: rgb(0 0 0 / 70%)}}*,*:before,*:after{box-sizing:border-box}html{-webkit-text-size-adjust:100%;text-size-adjust:100%}body{margin:0;min-height:100vh;background:var(--bg);color:var(--text);font-family:var(--font);font-size:var(--text-md);line-height:1.5;-webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility}h1,h2,h3,h4{margin:0;line-height:1.25;font-weight:600}h1{font-size:var(--text-3xl);font-weight:700;letter-spacing:-.01em}h2{font-size:var(--text-xl)}h3{font-size:var(--text-lg)}p{margin:0}ul,ol{margin:0;padding:0}dl,dd{margin:0}a{color:var(--accent);text-underline-offset:3px}a:hover{color:var(--accent-hover)}code,kbd,pre,.mono{font-family:var(--font-mono);font-size:.92em}.mono{font-variant-numeric:tabular-nums}pre{white-space:pre-wrap;overflow-wrap:anywhere;margin:0}img,svg{flex-shrink:0}:focus{outline:none}:focus-visible{outline:2px solid transparent;box-shadow:0 0 0 3px var(--focus-halo),0 0 0 6px var(--focus)}input,select,textarea,button{font:inherit;color:inherit}input:not([type=checkbox]):not([type=radio]):not([type=file]),select,textarea{width:100%;min-height:40px;padding:8px 12px;border:1px solid var(--border-strong);border-radius:var(--radius-md);background:var(--surface);color:var(--text);font-size:var(--text-md)}textarea{resize:vertical;line-height:1.5}select{appearance:none;padding-right:34px;background-image:linear-gradient(45deg,transparent 50%,var(--text-muted) 50%),linear-gradient(135deg,var(--text-muted) 50%,transparent 50%);background-position:right 16px center,right 11px center;background-size:5px 5px;background-repeat:no-repeat}input::placeholder,textarea::placeholder{color:var(--text-muted);opacity:1}input:disabled,select:disabled,textarea:disabled,input[readonly]{background-color:var(--disabled-bg);color:var(--text-muted);cursor:not-allowed}input[type=checkbox],input[type=radio]{width:18px;height:18px;margin:0;accent-color:var(--accent)}[aria-invalid=true]{border-color:var(--danger-fg)!important}fieldset{border:0;margin:0;padding:0;min-width:0}legend{padding:0}details>summary{cursor:pointer}.sr-only{position:absolute!important;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.muted{color:var(--text-muted)}.text-warning{color:var(--warning-fg);font-weight:600}.text-danger{color:var(--danger-fg);font-weight:600}.nowrap{white-space:nowrap}.num{text-align:right;font-variant-numeric:tabular-nums}.spacer{flex:1 1 auto}.stack{display:flex;flex-direction:column;gap:var(--space-4)}.with-icon{display:inline-flex;align-items:center;gap:6px}.prose{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.6}.clamp{display:-webkit-box;-webkit-line-clamp:4;-webkit-box-orient:vertical;overflow:hidden}.spin{animation:spin .9s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}@media(prefers-reduced-motion:reduce){*,*:before,*:after{animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important;scroll-behavior:auto!important}}.boot{max-width:36rem;margin:12vh auto;padding:var(--space-8);color:var(--text)}.boot h1{margin-bottom:var(--space-3)}.boot details{margin-top:var(--space-4)}.boot p+p{margin-top:var(--space-2)}.full-page-state{min-height:100vh;display:flex;align-items:center;justify-content:center;gap:var(--space-3);color:var(--text-muted);font-size:var(--text-lg)}.btn{display:inline-flex;align-items:center;justify-content:center;gap:var(--space-2);min-height:42px;padding:0 18px;border:1px solid transparent;border-radius:var(--radius-md);font-size:var(--text-md);font-weight:600;line-height:1.2;text-decoration:none;cursor:pointer;white-space:nowrap}.btn-primary{background:var(--accent);color:var(--on-accent)}.btn-primary:hover:not(:disabled){background:var(--accent-hover);color:var(--on-accent)}.btn-secondary{background:var(--surface);border-color:var(--border-strong);color:var(--text)}.btn-secondary:hover:not(:disabled){background:var(--accent-soft);border-color:var(--accent);color:var(--accent-on-soft)}.btn-ghost{background:transparent;color:var(--accent)}.btn-ghost:hover:not(:disabled){background:var(--accent-soft);color:var(--accent-on-soft)}.btn-danger{background:var(--danger-fg);color:var(--surface)}.btn-danger:hover:not(:disabled){filter:brightness(.92)}.btn-sm{min-height:36px;padding:0 12px;font-size:var(--text-sm)}.btn-icon{min-height:40px;width:40px;padding:0}.btn-lg{min-height:50px;font-size:var(--text-lg);border-radius:var(--radius-lg)}.btn-block{width:100%}.btn:disabled,.btn[aria-disabled=true]{background:var(--disabled-bg);border-color:var(--border);color:var(--text-muted);cursor:not-allowed}.btn[aria-busy=true]{cursor:progress}.link-button{display:inline-flex;align-items:center;gap:6px;min-height:36px;padding:0;border:0;background:none;color:var(--accent);font-size:var(--text-sm);font-weight:500;text-decoration:underline;text-underline-offset:3px;cursor:pointer}.link-button:hover{color:var(--accent-hover)}.link-button:disabled{color:var(--text-muted)}.button-row{display:flex;flex-wrap:wrap;align-items:center;gap:var(--space-2)}.badge{display:inline-flex;align-items:center;gap:6px;padding:2px 8px;border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--surface);color:var(--text);font-size:var(--text-xs);font-weight:600;line-height:1.5;white-space:nowrap}.badge-lg{font-size:var(--text-lg);padding:2px 10px}.status-mark{width:8px;height:8px;border-radius:50%;background:currentColor}.status-new{background:var(--info-bg);border-color:var(--info-border);color:var(--info-fg)}.status-active{background:var(--accent-soft);border-color:var(--success-border);color:var(--accent-on-soft)}.status-active .status-mark{border-radius:2px}.status-waiting{background:var(--warning-bg);border-color:var(--warning-border);color:var(--warning-fg)}.status-waiting .status-mark{background:transparent;border:2px solid currentColor}.status-resolved{background:var(--success-bg);border-color:var(--success-border);color:var(--success-fg)}.status-resolved .status-mark{width:9px;height:5px;border-radius:0;background:transparent;border-left:2px solid currentColor;border-bottom:2px solid currentColor;transform:rotate(-45deg) translateY(-1px)}.status-closed{background:var(--surface-muted);color:var(--text-muted)}.status-closed .status-mark{border-radius:1px;width:7px;height:7px}.priority{font-weight:500}.priority-high{background:var(--warning-bg);border-color:var(--warning-border);color:var(--warning-fg);font-weight:600}.priority-urgent{background:var(--danger-bg);border-color:var(--danger-border);color:var(--danger-fg);font-weight:700}.sla{display:inline-flex;align-items:center;gap:5px;font-size:var(--text-xs);font-weight:600;white-space:nowrap}.sla-breached{color:var(--danger-fg);font-weight:700}.sla-warning{color:var(--warning-fg)}.sla-paused,.sla-none{color:var(--text-muted);font-weight:500}.count-pill{display:inline-flex;align-items:center;min-width:24px;justify-content:center;padding:0 8px;border-radius:var(--radius-pill);background:var(--accent-soft);color:var(--accent-on-soft);font-size:var(--text-xs);font-weight:600;line-height:1.6}.metric-pill{display:inline-flex;align-items:center;gap:6px;padding:4px 12px;border-radius:var(--radius-pill);background:var(--accent-soft);color:var(--accent-on-soft);font-size:var(--text-sm);font-weight:600;white-space:nowrap}.invite-open{background:var(--info-bg);border-color:var(--info-border);color:var(--info-fg)}.invite-used{background:var(--success-bg);border-color:var(--success-border);color:var(--success-fg)}.invite-expired,.invite-revoked{background:var(--surface-muted);color:var(--text-muted)}.avatar{display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;width:34px;height:34px;border-radius:50%;font-size:var(--text-xs);font-weight:600;line-height:1}.avatar-sm{width:28px;height:28px;font-size:13px}.avatar-lg{width:40px;height:40px}.avatar-tone-0{background:var(--accent-soft);color:var(--accent-on-soft)}.avatar-tone-1{background:var(--internal-bg);color:var(--internal-fg)}.avatar-tone-2{background:var(--info-bg);color:var(--info-fg)}.avatar-tone-3{background:var(--surface-muted);color:var(--text)}.person{display:inline-flex;align-items:center;gap:var(--space-2)}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);padding:var(--space-5);display:flex;flex-direction:column;gap:var(--space-3);min-width:0}.card-flush{padding:0;gap:0;overflow:hidden}.card-flush>.padded,.card-header.padded{padding:var(--space-4) var(--space-5)}.card-header{display:flex;align-items:center;flex-wrap:wrap;gap:var(--space-3)}.card-header h2{font-size:var(--text-lg)}.card-header>.card-link,.card-header>.legend{margin-left:auto}.card-link{display:inline-flex;align-items:center;gap:6px;font-size:var(--text-sm);font-weight:500}.section-head{display:flex;align-items:flex-start;justify-content:space-between;flex-wrap:wrap;gap:var(--space-3)}.section-head h2{font-size:var(--text-xl)}.notice{display:flex;align-items:flex-start;gap:var(--space-2);padding:10px 14px;border:1px solid;border-radius:var(--radius-md);font-size:var(--text-sm);line-height:1.5}.notice>svg{margin-top:2px}.notice-info{background:var(--info-bg);border-color:var(--info-border);color:var(--info-fg)}.notice-warning{background:var(--warning-bg);border-color:var(--warning-border);color:var(--warning-fg)}.notice-success{background:var(--success-bg);border-color:var(--success-border);color:var(--success-fg)}.notice-danger{background:var(--danger-bg);border-color:var(--danger-border);color:var(--danger-fg)}.notice-meta{font-size:var(--text-xs);margin-top:2px}.hint{color:var(--text-muted);font-size:var(--text-sm)}.form-stack{display:flex;flex-direction:column;gap:var(--space-4)}.form-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:var(--space-4)}.field{display:flex;flex-direction:column;gap:6px;min-width:0}.field>label,label.field>span{font-size:var(--text-sm);font-weight:600;color:var(--text)}.field-hint{font-size:var(--text-xs);color:var(--text-muted)}.field-error{display:flex;align-items:center;gap:6px;font-size:var(--text-xs);font-weight:600;color:var(--danger-fg)}.field-wide{grid-column:1 / -1}.check,.radio,.checkbox{display:inline-flex;align-items:center;gap:10px;min-height:32px;font-size:var(--text-md);cursor:pointer}.fieldset{border:1px solid var(--border);border-radius:var(--radius-md);padding:var(--space-4);display:flex;flex-direction:column;gap:var(--space-3)}.fieldset>legend{display:inline-flex;align-items:center;gap:6px;padding:0 6px;font-size:var(--text-sm);font-weight:600}.disclosure{border:1px solid var(--border);border-radius:var(--radius-md);padding:0 var(--space-4);background:var(--surface)}.disclosure>summary{display:flex;align-items:center;gap:6px;min-height:44px;font-size:var(--text-sm);font-weight:600;color:var(--accent)}.disclosure[open]{padding-bottom:var(--space-4)}.disclosure[open]>summary{margin-bottom:var(--space-2)}.inline-select{display:inline-flex;align-items:center;gap:var(--space-2);font-size:var(--text-sm);color:var(--text-muted)}.inline-select select{width:auto;min-height:36px;font-size:var(--text-sm)}.switch-row{display:flex;align-items:center;justify-content:space-between;gap:var(--space-3);min-height:44px;padding:0 var(--space-3);border:1px solid var(--border);border-radius:var(--radius-md);font-size:var(--text-sm);font-weight:600}.secret-value{display:block;padding:10px 12px;border:1px dashed var(--border-strong);border-radius:var(--radius-md);background:var(--surface-muted);font-family:var(--font-mono);font-size:var(--text-sm);overflow-wrap:anywhere}.secret-box{display:flex;flex-direction:column;gap:var(--space-2);align-items:flex-start}.segmented{display:inline-flex;border:1px solid var(--border-strong);border-radius:var(--radius-md);overflow:hidden;background:var(--surface)}.segmented button{min-height:38px;padding:0 14px;border:0;background:transparent;color:var(--text);font-size:var(--text-sm);cursor:pointer}.segmented button+button{border-left:1px solid var(--border)}.segmented button[aria-pressed=true]{background:var(--accent-soft);color:var(--accent-on-soft);font-weight:600}.segmented button:disabled{color:var(--text-muted);cursor:default}.chip{min-height:36px;padding:0 14px;border:1px solid var(--border-strong);border-radius:var(--radius-pill);background:var(--surface);color:var(--text);font-size:var(--text-sm);cursor:pointer}.chip[aria-pressed=true]{background:var(--accent);border-color:var(--accent);color:var(--on-accent);font-weight:600}select.chip-select{width:auto;max-width:220px;min-height:36px;border-radius:var(--radius-pill);font-size:var(--text-sm);padding-left:14px}select.chip-select.is-active{border-color:var(--accent);background-color:var(--accent-soft);color:var(--accent-on-soft);font-weight:600}.tabs{display:flex;gap:var(--space-1);border-bottom:1px solid var(--border);overflow-x:auto;scrollbar-width:thin}.tab{display:inline-flex;align-items:center;gap:var(--space-2);min-height:44px;padding:0 14px;border:0;border-bottom:3px solid transparent;background:none;color:var(--text-muted);font-size:var(--text-sm);font-weight:600;white-space:nowrap;cursor:pointer}.tab:hover{color:var(--text)}.tab[aria-selected=true]{color:var(--accent);border-bottom-color:var(--accent)}.tab-count{font-size:var(--text-xs)}.tab-panel{padding-top:var(--space-4);display:flex;flex-direction:column;gap:var(--space-4)}.menu{position:relative;display:inline-flex}.menu-list{position:absolute;top:calc(100% + 4px);right:0;z-index:30;min-width:220px;list-style:none;padding:var(--space-1);background:var(--surface);border:1px solid var(--border-strong);border-radius:var(--radius-md);box-shadow:var(--shadow)}.menu-list button{width:100%;min-height:40px;padding:0 12px;border:0;border-radius:var(--radius-sm);background:none;color:var(--text);font-size:var(--text-sm);text-align:left;cursor:pointer}.menu-list button:hover,.menu-list button:focus-visible{background:var(--accent-soft);color:var(--accent-on-soft);outline-offset:-2px}.dialog-backdrop{position:fixed;inset:0;z-index:100;display:flex;align-items:flex-start;justify-content:center;padding:6vh var(--space-4) var(--space-4);background:var(--overlay);overflow-y:auto}.dialog{width:100%;max-width:560px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);box-shadow:var(--shadow);padding:var(--space-5) var(--space-6) var(--space-6);display:flex;flex-direction:column;gap:var(--space-3)}.dialog-sm{max-width:440px}.dialog-lg{max-width:760px}.dialog-header{display:flex;align-items:center;justify-content:space-between;gap:var(--space-3)}.dialog-header h2{font-size:var(--text-2xl)}.dialog-description{color:var(--text-muted);font-size:var(--text-sm)}.dialog-body{display:flex;flex-direction:column;gap:var(--space-4)}.dialog-actions{display:flex;justify-content:flex-end;flex-wrap:wrap;gap:var(--space-2);padding-top:var(--space-2)}.confirm-text{display:flex;flex-direction:column;gap:var(--space-2)}body.has-dialog{overflow:hidden}.toast-region{position:fixed;right:var(--space-4);bottom:var(--space-4);z-index:120;display:flex;flex-direction:column;gap:var(--space-2);max-width:min(420px,calc(100vw - 32px))}.toast{display:flex;align-items:center;gap:var(--space-2);padding:8px 8px 8px 14px;border:1px solid;border-radius:var(--radius-md);box-shadow:var(--shadow);font-size:var(--text-sm);font-weight:500}.toast span{flex:1}.toast-success{background:var(--success-bg);border-color:var(--success-border);color:var(--success-fg)}.toast-danger{background:var(--danger-bg);border-color:var(--danger-border);color:var(--danger-fg)}.toast .btn-icon{min-height:32px;width:32px;color:inherit}.empty{display:flex;flex-direction:column;align-items:center;text-align:center;gap:var(--space-2);padding:var(--space-8) var(--space-4)}.empty-compact{padding:var(--space-4)}.empty-icon{display:inline-flex;align-items:center;justify-content:center;width:44px;height:44px;border-radius:50%;background:var(--accent-soft);color:var(--accent-on-soft)}.empty-compact .empty-icon{width:34px;height:34px}.empty-title{font-weight:600;font-size:var(--text-lg)}.empty-text{max-width:46ch;color:var(--text-muted);font-size:var(--text-sm)}.empty .btn{margin-top:var(--space-2)}.skeleton{display:flex;flex-direction:column;gap:10px;padding:var(--space-2) 0}.skeleton-line,.skeleton-card,.skeleton-value{display:block;border-radius:var(--radius-sm);background:linear-gradient(90deg,var(--surface-muted) 0%,var(--border) 50%,var(--surface-muted) 100%);background-size:200% 100%;animation:shimmer 1.4s ease-in-out infinite}.skeleton-line{height:14px}.skeleton-cards{display:grid;gap:var(--space-3)}.skeleton-cards.board-skeleton{grid-template-columns:repeat(4,minmax(0,1fr))}.skeleton-card{height:112px;border-radius:var(--radius-lg)}.skeleton-value{width:2.5ch;height:1em}.page-skeleton{padding:var(--space-6) 0}@keyframes shimmer{0%{background-position:100% 0}to{background-position:-100% 0}}.error-panel{flex-direction:row;align-items:flex-start;color:var(--danger-fg)}.error-panel>div{display:flex;flex-direction:column;gap:var(--space-2);align-items:flex-start;color:var(--text)}.kpi-row{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:var(--space-3)}.kpi-row-4{grid-template-columns:repeat(4,minmax(0,1fr))}.kpi-row-2{grid-template-columns:repeat(2,minmax(0,1fr))}.kpi{display:flex;flex-direction:column;gap:2px;padding:14px 16px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);color:var(--text);text-decoration:none;min-width:0}a.kpi:hover{border-color:var(--accent);color:var(--text)}.kpi-label{display:inline-flex;align-items:center;gap:6px;font-size:var(--text-sm);color:var(--text-muted);font-weight:500}.kpi-value{font-size:var(--text-3xl);font-weight:700;line-height:1.2;font-variant-numeric:tabular-nums}.kpi-hint{font-size:var(--text-xs);color:var(--text-muted)}.kpi-attention{background:var(--warning-bg);border-color:var(--warning-border)}.kpi-attention .kpi-label,.kpi-attention .kpi-value,.kpi-attention .kpi-hint{color:var(--warning-fg)}a.kpi-attention:hover{border-color:var(--warning-fg)}.table-wrap{width:100%;overflow-x:auto}.data-table{width:100%;border-collapse:collapse;font-size:var(--text-sm)}.data-table th,.data-table td{padding:12px 16px;text-align:left;vertical-align:middle;border-top:1px solid var(--border)}.data-table thead th{border-top:0;background:var(--surface-muted);color:var(--text-muted);font-size:var(--text-xs);font-weight:600}.data-table tbody th{font-weight:600}.data-table .num{text-align:right}.row-link{font-weight:600;color:var(--text);text-decoration:none;overflow-wrap:anywhere}.row-link:hover{color:var(--accent);text-decoration:underline}.cell-sub{display:block;font-size:var(--text-xs);color:var(--text-muted);margin-top:2px}.row-actions{display:flex;justify-content:flex-end;gap:var(--space-1)}.plain-list{list-style:none;display:flex;flex-direction:column;gap:var(--space-2)}.record-list{list-style:none;display:flex;flex-direction:column}.record-list>li{display:flex;align-items:center;flex-wrap:wrap;gap:var(--space-3);padding:var(--space-3) 0;border-top:1px solid var(--border)}.record-list>li:first-child{border-top:0}.record-list>li>span:first-child{flex:1 1 260px;min-width:0;display:flex;flex-direction:column}.facts{display:grid;gap:var(--space-2)}.facts>div{display:flex;justify-content:space-between;gap:var(--space-3);font-size:var(--text-sm)}.facts dt{color:var(--text-muted)}.facts dd{font-weight:600;text-align:right}.file-chips{list-style:none;display:flex;flex-wrap:wrap;gap:var(--space-2)}.file-chip{display:inline-flex;align-items:center;gap:6px;padding:4px 10px;border:1px solid var(--border);border-radius:var(--radius-pill);background:var(--surface);font-size:var(--text-xs)}.file-chip.is-pending{color:var(--text-muted)}.file-list{list-style:none;display:flex;flex-direction:column;gap:var(--space-2)}.file-list li{display:grid;grid-template-columns:auto 1fr;column-gap:var(--space-2);align-items:center;font-size:var(--text-sm)}.file-list li>a,.file-list li>span:not(.cell-sub){overflow-wrap:anywhere}.file-list .cell-sub{grid-column:2}.source-list{list-style:decimal;padding-left:1.4em;display:flex;flex-direction:column;gap:4px;font-size:var(--text-sm)}.back-link{display:inline-flex;align-items:center;gap:6px;font-size:var(--text-sm);font-weight:500;min-height:32px}.legend{list-style:none;display:flex;flex-wrap:wrap;gap:var(--space-4);font-size:var(--text-sm);color:var(--text-muted)}.legend li{display:inline-flex;align-items:center;gap:6px}.legend-swatch{width:12px;height:12px;border-radius:3px}.stretched-link{color:inherit;text-decoration:none}.stretched-link:after{content:"";position:absolute;inset:0;border-radius:inherit}.stretched-link:focus-visible{outline:none}.stretched-link:focus-visible:after{outline:2px solid transparent;box-shadow:0 0 0 3px var(--focus-halo),0 0 0 6px var(--focus)}.field-label-row,.legend-row{display:inline-flex;align-items:center;gap:var(--space-1)}.field-label-row>label{font-size:var(--text-sm);font-weight:600;color:var(--text)}.help-link{display:inline-flex;align-items:center;justify-content:center;width:28px;height:28px;margin:-4px 0;border-radius:var(--radius-pill);color:var(--text-muted);text-decoration:none}.help-link:hover{background:var(--accent-soft);color:var(--accent-on-soft)}.card-header>.help-link{margin-left:auto}.help-text-link{display:inline-flex;align-items:center;gap:6px;font-size:var(--text-sm);font-weight:500}.notice-body{display:flex;flex-direction:column;gap:var(--space-1)}.notice-body .help-text-link{color:inherit;font-weight:600}.setup-progress{display:flex;flex-direction:column;gap:var(--space-2)}.setup-progress-text{font-weight:600}.setup-progress-bar{height:10px;border:1px solid var(--border-strong);border-radius:var(--radius-pill);background:var(--surface-muted);overflow:hidden}.setup-progress-bar>span{display:block;height:100%;background:var(--accent)}.setup-card h2{display:inline-flex;align-items:center;gap:var(--space-2)}.shell{display:grid;grid-template-columns:var(--sidebar-width) minmax(0,1fr);grid-template-areas:"nav main";min-height:100vh}.shell.has-assistant{grid-template-columns:var(--sidebar-width) minmax(0,1fr) 400px;grid-template-areas:"nav main assistant"}.shell:before{content:"";grid-area:nav;background:var(--surface);border-right:1px solid var(--border)}.skip-link{position:absolute;left:var(--space-3);top:-60px;z-index:200;padding:10px 14px;border-radius:var(--radius-md);background:var(--accent);color:var(--on-accent);font-weight:600}.skip-link:focus{top:var(--space-3);color:var(--on-accent)}.logo{display:inline-flex;align-items:center;gap:10px;color:var(--text)}.logo-mark{display:inline-flex;align-items:center;justify-content:center;width:34px;height:34px;border-radius:var(--radius-md);background:var(--brand-accent);color:var(--on-brand-accent);font-weight:700;font-size:var(--text-xl)}.logo-name{font-size:var(--text-xl);font-weight:700;letter-spacing:.04em}.sidebar{grid-area:nav;position:sticky;top:0;height:100vh;display:flex;flex-direction:column;gap:var(--space-1);padding:var(--space-5) 14px var(--space-4);background:var(--nav-bg);color:var(--nav-text);border-right:1px solid var(--nav-border);overflow-y:auto;z-index:20}.sidebar .logo{color:var(--nav-text)}.sidebar-head{display:flex;align-items:center;justify-content:space-between;padding:0 var(--space-2) var(--space-5)}.sidebar-logo{text-decoration:none;border-radius:var(--radius-md)}.drawer-close{display:none}.nav-list{list-style:none;display:flex;flex-direction:column;gap:var(--space-1)}.nav-item{position:relative;display:flex;align-items:center;gap:var(--space-3);min-height:44px;padding:0 var(--space-3);border-radius:var(--radius-md);color:var(--nav-text);font-size:var(--text-md);text-decoration:none}.nav-item svg{color:var(--nav-text-muted)}.nav-item:hover{background:var(--nav-hover);color:var(--nav-text)}.nav-item[aria-current=page]{background:var(--nav-active-bg);color:var(--nav-active-text);font-weight:600}.nav-item[aria-current=page]:before{content:"";position:absolute;left:0;top:10px;bottom:10px;width:3px;border-radius:2px;background:var(--brand-accent)}.nav-item[aria-current=page] svg{color:var(--brand-accent)}.sidebar-spacer{flex:1 1 auto;min-height:var(--space-4)}.assistant-button{width:100%;justify-content:flex-start;border-color:var(--brand-accent);background:transparent;color:var(--nav-text);font-weight:500}.assistant-button svg{color:var(--brand-accent)}.assistant-button:hover{background:var(--nav-hover);color:var(--nav-text)}.assistant-button kbd{margin-left:auto;padding:1px 6px;border:1px solid var(--nav-border);border-radius:var(--radius-sm);color:var(--nav-text-muted);font-size:var(--text-xs)}.assistant-button[aria-expanded=true]{background:var(--brand-accent);color:var(--on-brand-accent)}.assistant-button[aria-expanded=true] svg{color:var(--on-brand-accent)}.user-block{display:flex;align-items:center;gap:10px;margin-top:var(--space-3);padding:var(--space-4) var(--space-2) 0;border-top:1px solid var(--nav-border)}.user-text{display:flex;flex-direction:column;min-width:0;flex:1}.user-text strong{font-size:var(--text-sm);font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.user-text span{font-size:var(--text-xs);color:var(--nav-text-muted)}.user-actions{display:flex;gap:2px}.theme-button{width:100%;margin-top:var(--space-1);border:0;background:none;cursor:pointer;font-size:var(--text-sm);color:var(--nav-text-muted)}.theme-button svg{color:var(--nav-text-muted)}.theme-button:hover{background:var(--nav-hover);color:var(--nav-text)}.user-actions .btn-icon{width:36px;min-height:36px;color:var(--nav-text-muted)}.user-actions .btn-icon:hover{background:var(--nav-hover);color:var(--nav-text)}.main{grid-area:main;min-width:0;container:main / inline-size;padding:var(--space-6) 28px var(--space-8)}.main:focus{outline:none}.page{display:flex;flex-direction:column;gap:var(--space-5);max-width:1440px;margin:0 auto}.page-header{display:flex;align-items:flex-end;flex-wrap:wrap;gap:var(--space-4);justify-content:space-between}.page-title{display:flex;flex-direction:column;gap:4px;min-width:0}.page-meta{font-size:var(--text-sm);color:var(--text-muted)}.page-actions{display:flex;align-items:center;flex-wrap:wrap;gap:var(--space-3)}.topbar,.drawer-backdrop{display:none}.assistant{grid-area:assistant;position:sticky;top:0;height:100vh;display:flex;flex-direction:column;background:var(--surface);border-left:1px solid var(--border);min-width:0}.assistant-head{display:flex;align-items:flex-start;gap:var(--space-1);padding:var(--space-4) var(--space-4) var(--space-3) var(--space-5);border-bottom:1px solid var(--border)}.assistant-head>div{flex:1}.assistant-head h2{display:flex;align-items:center;gap:var(--space-2);font-size:var(--text-lg)}.assistant-head p{font-size:var(--text-xs)}.assistant-history{flex:1;overflow-y:auto;padding:var(--space-4) var(--space-5);display:flex;flex-direction:column;gap:var(--space-4)}.assistant-welcome{display:flex;flex-direction:column;align-items:center;text-align:center;gap:var(--space-2);padding:var(--space-6) 0;color:var(--text-muted)}.assistant-welcome h3{color:var(--text)}.assistant-turn{display:flex;flex-direction:column;gap:var(--space-2)}.assistant-question{align-self:flex-end;max-width:90%;padding:8px 12px;border-radius:var(--radius-md);background:var(--accent-soft);color:var(--accent-on-soft);font-weight:500}.assistant-source summary{font-weight:500;color:var(--text)}.assistant-source summary .cell-sub{display:inline;margin-left:6px}.assistant-form{display:flex;gap:var(--space-2);align-items:flex-end;padding:var(--space-3) var(--space-4) var(--space-4);border-top:1px solid var(--border)}.assistant-form textarea{min-height:44px}@media(max-width:1279px){.shell.has-assistant{grid-template-columns:var(--sidebar-width) minmax(0,1fr);grid-template-areas:"nav main"}.assistant{position:fixed;top:0;right:0;bottom:0;z-index:60;width:min(420px,100vw);box-shadow:var(--shadow)}}@media(max-width:1099px){.shell,.shell.has-assistant{grid-template-columns:var(--rail-width) minmax(0,1fr)}.sidebar{padding:var(--space-4) 10px;align-items:center;overflow:visible}.sidebar-head{padding:0 0 var(--space-4)}.sidebar .logo-name,.sidebar .nav-label,.sidebar .user-text{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap}.sidebar kbd.nav-label{display:none}.nav-item{width:48px;justify-content:center;padding:0}.assistant-button,.theme-button{width:48px;padding:0;justify-content:center}.user-block{flex-direction:column;padding:var(--space-3) 0 0}.user-actions{flex-direction:column}.sidebar [data-tooltip]{position:relative}.sidebar [data-tooltip]:hover:after,.sidebar [data-tooltip]:focus-visible:after{content:attr(data-tooltip);position:absolute;left:calc(100% + 10px);top:50%;transform:translateY(-50%);z-index:70;padding:4px 10px;border-radius:var(--radius-sm);background:var(--text);color:var(--bg);font-size:var(--text-xs);font-weight:600;white-space:nowrap;pointer-events:none}.main{padding:var(--space-5) var(--space-5) var(--space-8)}}@media(max-width:719px){.shell,.shell.has-assistant{display:block}.topbar{position:sticky;top:0;z-index:40;display:flex;align-items:center;justify-content:space-between;gap:var(--space-3);min-height:60px;padding:var(--space-2) var(--space-4);background:var(--nav-bg);color:var(--nav-text);border-bottom:1px solid var(--nav-border)}.topbar .logo{color:var(--nav-text)}.topbar .btn-icon{background:transparent;border-color:var(--nav-border);color:var(--nav-text)}.topbar .logo-mark{width:32px;height:32px}.topbar .logo-name{font-size:var(--text-lg)}.topbar .btn-icon{width:44px;min-height:44px}.sidebar{position:fixed;top:0;bottom:0;left:0;z-index:90;width:min(300px,86vw);height:auto;overflow-y:auto;align-items:stretch;padding:var(--space-4) 14px;border-right:1px solid var(--border);box-shadow:var(--shadow);transform:translate(-105%);visibility:hidden}.sidebar.is-open{transform:none;visibility:visible}.shell:before{display:none}.sidebar .logo-name,.sidebar .nav-label,.sidebar .user-text{position:static;width:auto;height:auto;overflow:visible;clip:auto}.sidebar kbd.nav-label{display:none}.sidebar [data-tooltip]:after{display:none}.drawer-close{display:inline-flex}.nav-item{width:auto;justify-content:flex-start;padding:0 var(--space-3)}.assistant-button{width:100%;justify-content:flex-start;padding:0 18px}.theme-button{width:100%;justify-content:flex-start;padding:0 var(--space-3)}.user-block{flex-direction:row;padding:var(--space-4) var(--space-2) 0}.user-actions{flex-direction:row}.drawer-backdrop{display:block;position:fixed;inset:0;z-index:80;background:var(--overlay)}.main{padding:var(--space-4) var(--space-4) var(--space-8)}h1{font-size:var(--text-2xl)}.page{gap:var(--space-4)}.page-actions{width:100%}}.sidebar-version{display:flex;align-items:center;gap:var(--space-2);min-height:32px;padding:0 var(--space-3);border-radius:var(--radius-md);color:var(--nav-text-muted);font-size:var(--text-xs);text-decoration:none}.sidebar-version svg{display:none}.sidebar-version:hover{background:var(--nav-hover);color:var(--nav-text)}@media(min-width:720px)and (max-width:1099px){.sidebar-version{width:48px;min-height:40px;justify-content:center;padding:0}.sidebar-version svg{display:block}}.auth-page{min-height:100vh;display:flex;align-items:flex-start;justify-content:center;padding:10vh var(--space-4) var(--space-8);background:var(--bg)}.auth-card{width:100%;max-width:440px;display:flex;flex-direction:column;gap:var(--space-4);padding:var(--space-8);background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg)}.auth-card-wide{max-width:640px}.auth-card h1{font-size:var(--text-2xl)}.auth-card form{display:flex;flex-direction:column;gap:var(--space-4)}.auth-intro{color:var(--text-muted)}.auth-links{display:flex;flex-wrap:wrap;gap:var(--space-4)}.auth-footnote{display:flex;align-items:center;gap:6px;padding-top:var(--space-3);border-top:1px solid var(--border);color:var(--text-muted);font-size:var(--text-xs)}.mfa-steps{list-style:none;display:flex;flex-direction:column;gap:var(--space-5)}.mfa-steps>li{display:flex;flex-direction:column;gap:var(--space-3);padding-top:var(--space-4);border-top:1px solid var(--border)}.mfa-steps h2{font-size:var(--text-lg)}.mfa-steps form{align-items:flex-start}.mfa-qr{align-self:flex-start;padding:var(--space-2);background:#fff;border:1px solid var(--border);border-radius:var(--radius-md);line-height:0}.mfa-qr svg{max-width:100%;height:auto}.mfa-recovery pre{font-size:var(--text-sm)}@media(max-width:719px){.auth-page{padding:var(--space-6) var(--space-3)}.auth-card{padding:var(--space-5)}}.dashboard-grid{display:grid;grid-template-columns:minmax(0,1fr) 380px;gap:var(--space-5);align-items:start}.dashboard-side{display:flex;flex-direction:column;gap:var(--space-5);min-width:0}.queue{padding-bottom:var(--space-2)}.queue .table-wrap{margin:0 calc(-1 * var(--space-5));width:auto}.queue-table td:first-child,.queue-table th:first-child{padding-left:var(--space-5)}.inbox-list{list-style:none;display:flex;flex-direction:column}.inbox-list li{display:flex;align-items:center;gap:var(--space-3);padding:var(--space-3) 0;border-top:1px solid var(--border)}.inbox-text{flex:1;min-width:0;display:flex;flex-direction:column}.inbox-text a{font-weight:600;color:var(--text);text-decoration:none;overflow-wrap:anywhere}.inbox-text a:hover{color:var(--accent);text-decoration:underline}.status-list{display:flex;flex-direction:column}.status-row{display:flex;justify-content:space-between;align-items:center;gap:var(--space-3);padding:var(--space-2) 0;border-top:1px solid var(--border);font-size:var(--text-sm)}.status-row:first-child{border-top:0}.status-row dd{display:inline-flex;align-items:center;gap:5px;text-align:right;color:var(--text-muted)}.status-row dd.text-warning{color:var(--warning-fg)}@container main (max-width: 1040px){.dashboard-grid{grid-template-columns:minmax(0,1fr)}.kpi-row{grid-template-columns:repeat(3,minmax(0,1fr))}}.filter-bar{display:flex;flex-wrap:wrap;align-items:center;gap:10px}.search-field{display:flex;align-items:center;gap:var(--space-2);flex:0 1 320px;min-width:220px;min-height:40px;padding:0 12px;border:1px solid var(--border-strong);border-radius:var(--radius-md);background:var(--surface);color:var(--text-muted)}.search-field:focus-within{outline:2px solid transparent;box-shadow:0 0 0 3px var(--focus-halo),0 0 0 6px var(--focus)}.search-field input:focus-visible{box-shadow:none}.search-field input{border:0!important;min-height:38px!important;padding:0!important;background:transparent!important;outline:none!important}.more-filters{position:relative}.more-filters>summary{display:inline-flex;align-items:center;min-height:36px;padding:0 6px;color:var(--accent);font-size:var(--text-sm);font-weight:500}.more-filters-body{position:absolute;z-index:25;top:calc(100% + 6px);left:0;display:flex;flex-direction:column;gap:var(--space-2);min-width:260px;padding:var(--space-3);background:var(--surface);border:1px solid var(--border-strong);border-radius:var(--radius-md);box-shadow:var(--shadow)}.more-filters-body select.chip-select{max-width:none;width:100%}.result-count{font-size:var(--text-sm);color:var(--text-muted);margin-top:calc(-1 * var(--space-2))}.pager{display:flex;align-items:center;justify-content:flex-end;flex-wrap:wrap;gap:var(--space-2);font-size:var(--text-sm)}.board{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:var(--space-4);align-items:start}.board-five{grid-template-columns:repeat(5,minmax(0,1fr))}.board-column{display:flex;flex-direction:column;gap:10px;min-width:0;min-height:160px;padding:4px;border-radius:var(--radius-lg)}.board-column.is-over{background:var(--accent-soft);outline:2px dashed var(--accent)}.board-column-head{display:flex;align-items:center;gap:var(--space-2);padding:4px 2px;font-size:var(--text-sm);font-weight:600}.board-cards{list-style:none;display:flex;flex-direction:column;gap:10px}.board-empty{padding:var(--space-4);border:1px dashed var(--border-strong);border-radius:var(--radius-lg);color:var(--text-muted);font-size:var(--text-sm);text-align:center}.board-toggle{align-self:flex-start}.ticket-card{position:relative;display:flex;flex-direction:column;gap:var(--space-2);padding:14px;background:var(--surface);border:1px solid var(--border);border-radius:12px}.ticket-card[draggable=true]{cursor:grab}.ticket-card:hover{border-color:var(--border-strong)}.ticket-card.is-breached{border-color:var(--danger-border);box-shadow:inset 4px 0 0 var(--danger-fg)}.ticket-card.is-warning{border-color:var(--warning-border);box-shadow:inset 4px 0 0 var(--warning-fg)}.ticket-card.is-unassigned{border-style:dashed;border-color:var(--border-strong)}.ticket-card-meta{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:4px var(--space-2);font-size:var(--text-xs);color:var(--text-muted)}.ticket-card-meta>*{white-space:nowrap}.ticket-card-title{font-size:var(--text-lg);font-weight:600;line-height:1.35;overflow-wrap:anywhere}.ticket-card-customer{font-size:var(--text-sm)}.ticket-card-footer{display:flex;align-items:center;flex-wrap:wrap;gap:var(--space-2);padding-top:4px}.ticket-card-footer .btn,.ticket-card-footer .menu,.ticket-card-footer .avatar{position:relative;z-index:2}.ticket-card-footer .menu-compact .btn{padding:0 8px}@container main (max-width: 1000px){.board,.board-five{grid-template-columns:repeat(2,minmax(0,1fr))}}@container main (max-width: 640px){.board,.board-five,.skeleton-cards.board-skeleton{grid-template-columns:minmax(0,1fr)}.search-field{flex:1 1 100%}.filter-bar select.chip-select{flex:1 1 140px;max-width:none}}@container main (max-width: 640px){.ticket-table thead,.queue-table thead,.team-table thead,.time-entries thead{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}.ticket-table tr,.queue-table tr,.team-table tr,.time-entries tr{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:6px var(--space-3);padding:var(--space-3) var(--space-4);border-top:1px solid var(--border)}.ticket-table td,.queue-table td,.team-table td,.team-table th,.time-entries td{display:block;padding:0;border:0}.ticket-table td:first-child,.queue-table td:nth-child(2),.team-table th,.time-entries td:first-child{grid-column:1 / -1}.queue-table td:first-child{display:none}.team-table td.num,.ticket-table td.num{text-align:left}.queue .table-wrap{margin:0 calc(-1 * var(--space-5))}}.ticket-page{display:grid;grid-template-columns:minmax(0,1fr) 340px;gap:0;align-items:start;max-width:none;min-height:100vh;margin:calc(-1 * var(--space-6)) -28px calc(-1 * var(--space-8))}.ticket-page:after{content:"";grid-column:2;grid-row:1;align-self:stretch;background:var(--surface);border-left:1px solid var(--border)}.ticket-page>.ticket-aside{grid-column:2;grid-row:1;z-index:1}.ticket-main{grid-column:1;grid-row:1;display:flex;flex-direction:column;gap:18px;min-width:0;padding:var(--space-6) var(--space-8) var(--space-8)}.ticket-header{display:flex;flex-direction:column;gap:var(--space-2)}.ticket-header h1{overflow-wrap:anywhere}.ticket-aside{position:sticky;top:0;max-height:100vh;overflow-y:auto;display:flex;flex-direction:column;gap:0;padding:var(--space-6) var(--space-5)}.ticket-aside .field>label{font-size:var(--text-xs);font-weight:500;color:var(--text-muted)}.aside-section{display:flex;flex-direction:column;gap:10px;padding:var(--space-4) 0;border-top:1px solid var(--border)}.aside-section:first-child{border-top:0;padding-top:0}.aside-title{display:flex;align-items:center;gap:var(--space-2);font-size:var(--text-xs);font-weight:600;color:var(--text-muted)}.status-line{display:flex;align-items:center;flex-wrap:wrap;gap:10px}.status-panel .menu{align-self:flex-start}.status-panel .menu-list{left:0;right:auto}.timer-line{display:flex;align-items:baseline;gap:var(--space-3)}.timer-clock{font-size:var(--text-2xl);font-weight:600;font-variant-numeric:tabular-nums}.timer-state{color:var(--accent);font-size:var(--text-sm);font-weight:600}.timer-start{display:flex;flex-direction:column;gap:var(--space-2)}.overview{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:var(--space-5)}.overview-col{display:flex;flex-direction:column;gap:6px;min-width:0}.overview-col .button-row{margin-top:var(--space-2)}.overview-title{font-size:var(--text-sm);font-weight:600;color:var(--text-muted)}.overview-title .muted{font-weight:400}.ticket-tabs{display:flex;flex-direction:column;scroll-margin-top:var(--space-4)}.conversation{list-style:none;display:flex;flex-direction:column;gap:14px}.message{display:flex;gap:var(--space-3);align-items:flex-start}.message>.avatar{width:36px;height:36px}.message-bubble{flex:1;min-width:0;display:flex;flex-direction:column;gap:6px;padding:14px 16px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg)}.message.is-internal .message-bubble{background:var(--internal-bg);border-color:var(--internal-border)}.message-head{display:flex;flex-wrap:wrap;align-items:baseline;gap:4px 10px;font-size:var(--text-sm)}.message-head strong{font-weight:600}.internal-label{display:inline-flex;align-items:center;gap:4px;color:var(--internal-fg);font-weight:600}.message-body{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.6}.signature{white-space:pre-wrap;padding-top:var(--space-2);border-top:1px dashed var(--border);color:var(--text-muted);font-size:var(--text-sm)}.signature-preview{border:1px dashed var(--border);border-radius:var(--radius-md);padding:var(--space-2) var(--space-3)}.delivery-state{font-size:var(--text-xs);color:var(--text-muted);font-weight:600}.message-actions{display:flex;flex-wrap:wrap;gap:var(--space-1);margin-left:-10px}.message-actions:empty{display:none}.composer{display:flex;flex-direction:column;gap:var(--space-3);margin-top:var(--space-4);padding:14px 16px;background:var(--surface);border:1px solid var(--border-strong);border-radius:var(--radius-lg)}.composer.is-internal{background:var(--internal-bg);border-color:var(--internal-border)}.composer-kind{display:flex;flex-wrap:wrap;align-items:center;gap:var(--space-2) var(--space-5)}.composer-email{margin-left:auto;font-size:var(--text-sm)}.composer-actions,.composer-options{display:flex;flex-wrap:wrap;align-items:center;gap:var(--space-2)}.composer-options{justify-content:space-between}.composer-actions{justify-content:flex-end;padding-top:var(--space-2);border-top:1px solid var(--border)}.attachment-select{display:flex;flex-wrap:wrap;gap:var(--space-1) var(--space-4)}.attachment-select legend{width:100%;font-size:var(--text-sm);font-weight:600;margin-bottom:4px}.timeline{list-style:none;display:flex;flex-direction:column}.timeline li{display:grid;grid-template-columns:24px minmax(0,1fr);gap:var(--space-3);padding:var(--space-3) 0;border-top:1px solid var(--border);font-size:var(--text-sm)}.timeline li:first-child{border-top:0}.timeline-dot{display:inline-flex;align-items:center;justify-content:center;width:18px;height:18px;margin-top:2px;border-radius:50%;background:var(--accent-soft);border:2px solid var(--accent)}.timeline li.is-warning .timeline-dot{background:var(--warning-bg);border-color:var(--warning-fg);color:var(--warning-fg)}.timeline time{display:block}.ai-runs{list-style:none;display:flex;flex-direction:column;gap:var(--space-4)}.ai-answer{display:flex;flex-direction:column;gap:var(--space-2);padding:var(--space-4);border:1px solid var(--border);border-radius:var(--radius-lg);background:var(--surface)}.ai-question{font-weight:600}.ai-meta{display:flex;align-items:center;gap:6px;color:var(--text-muted);font-size:var(--text-xs)}.stages{list-style:none;display:flex;flex-wrap:wrap;gap:var(--space-2) var(--space-4);font-size:var(--text-xs);color:var(--text-muted)}.stages li{display:inline-flex;align-items:center;gap:4px}.ai-composer,.solution-draft{display:flex;flex-direction:column;gap:var(--space-3)}.solution-draft-tools{display:flex;align-items:flex-start;justify-content:space-between;gap:var(--space-3)}.solution-suggestion{display:flex;flex-direction:column;align-items:flex-start;gap:var(--space-2);padding:var(--space-3);border:1px dashed var(--border-strong);border-radius:var(--radius-md)}.billing-totals{font-size:var(--text-sm);font-weight:600}.flat-row{display:flex;justify-content:space-between;gap:var(--space-3);padding:var(--space-2) 0;border-top:1px solid var(--border)}@container main (max-width: 1040px){.ticket-page{grid-template-columns:minmax(0,1fr);min-height:0;margin:0}.ticket-page:after{display:none}.ticket-main{padding:0}.ticket-page>.ticket-aside{grid-column:1;grid-row:2;position:static;max-height:none;margin-top:var(--space-6);background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg)}}@container main (max-width: 640px){.overview{grid-template-columns:minmax(0,1fr)}.message>.avatar{display:none}.composer-email{margin-left:0}.solution-draft-tools{flex-direction:column}.kpi-row,.kpi-row-4{grid-template-columns:repeat(2,minmax(0,1fr))}}.portal{max-width:760px}.portal-head{display:flex;flex-direction:column;gap:4px}.portal-section{display:flex;flex-direction:column;gap:var(--space-3)}.portal-section h2{display:flex;align-items:center;gap:var(--space-2);font-size:var(--text-lg)}.portal-list{list-style:none;display:flex;flex-direction:column;gap:var(--space-3)}.portal-card{position:relative;display:flex;flex-direction:column;gap:6px;padding:14px 16px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg)}.portal-card:hover{border-color:var(--border-strong)}.portal-card.is-attention{border-color:var(--warning-border);box-shadow:inset 4px 0 0 var(--warning-fg)}.portal-card h3{font-size:var(--text-lg);overflow-wrap:anywhere}.portal-card-status{font-size:var(--text-xs);font-weight:600;color:var(--accent-on-soft)}.portal-card.is-attention .portal-card-status{color:var(--warning-fg)}.progress-steps{list-style:none;display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:6px}.progress-steps li{display:flex;flex-direction:column;gap:6px;padding-top:10px;border-top:6px solid var(--border);font-size:var(--text-xs);color:var(--text-muted)}.progress-steps li.is-done,.progress-steps li.is-current{border-top-color:var(--accent);color:var(--text)}.progress-steps li.is-current{font-weight:700}.progress-marker{display:inline-flex;align-items:center;justify-content:center;width:22px;height:22px;border-radius:50%;border:1px solid var(--border-strong);font-size:var(--text-xs)}.is-done .progress-marker,.is-current .progress-marker{background:var(--accent);border-color:var(--accent);color:var(--on-accent)}.progress-note{font-size:var(--text-sm);color:var(--text-muted)}.portal-conversation .message.is-team .message-bubble{background:var(--accent-soft);border-color:var(--success-border)}.portal-composer{margin-top:0}.stacked-bar{display:flex;height:10px;min-width:140px;border-radius:5px;background:var(--surface-muted);overflow:hidden}.seg-active{background:var(--accent)}.seg-risk{background:var(--warning-fg)}.seg-waiting{background:var(--info-border)}.legend-swatch.seg-waiting,.stacked-bar .seg-waiting{background:var(--info-fg);opacity:.55}.timer-running{display:inline-flex;align-items:center;gap:4px;color:var(--accent);font-weight:700}.team-table td:nth-child(2){width:45%}.knowledge-search{display:grid;grid-template-columns:minmax(180px,240px) minmax(0,1fr) auto;gap:var(--space-3);align-items:end}.knowledge-list{list-style:none;display:flex;flex-direction:column;gap:var(--space-3)}.knowledge-entry.is-selected{border-color:var(--accent)}.filter-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:var(--space-3);flex-direction:row}.kpi.is-static{cursor:default}@container main (max-width: 640px){.knowledge-search{grid-template-columns:minmax(0,1fr)}}